Shipping Information

1. Order Processing Time

All orders are processed within 1–3 business days after payment is received.

Orders are not processed or shipped on weekends or public holidays.

2. Shipping Time

Estimated delivery times:

  • Europe: 7–15 business days

  • International: 7–20 business days

Please note that these are estimates and delays may occur due to customs or high demand periods.

3. Shipping Costs

Shipping costs are calculated at checkout. In some cases, we offer free shipping promotions.

4. Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

Please allow 2–5 days for tracking information to update.

5. Delays

We are not responsible for delays caused by:

  • Customs clearance

  • Postal service disruptions

  • Incorrect shipping information provided by the customer

6. Incorrect Address

If the shipping address is incorrect:

  • Please contact us immediately

  • We cannot guarantee changes after order processing

7. Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered.

However, we will do our best to assist you.

8. International Shipping Note

We work with international suppliers such as CJ Dropshipping. Orders may be shipped from different warehouses depending on availability.